terms and conditions

Credit Card Authorization Form

 

This credit card authorization gives The Phelan Group DBA Sloane & Ivy the authority to save your credit card information on file and use for future transactions listed below. 

For the #girlgang style box:

Sloane & Ivy for the #girlgang style box will charge your card for the following:

      1. If by the 7 days the #girlgang style box has not been shipped than Sloane & Ivy will charge your credit card for all the items that were packed in your #girlgang style box.
      2. If within the 7 days the #girlgang style box is returned, only the items that you, the client, kept will be charged to the credit card on file
      3. If Sloane & Ivy deems the clothes returned from the #girlgang style box to be visibly worn, torn, ripped, without original tag(s), and/ or stained, you are giving Sloane & Ivy the authorization to charge your credit card on file. If the client desires the damaged item(s), the client is responsible for the shipping cost. 

 

You are authorizing regularly scheduled charges to your credit card by Sloane & Ivy. Each subscription has a varied charging schedule. See below for schedule.

Monthly clients will be charged once a month, Bi-Monthly will be charged every other month, Seasonal Clients will be charged 4 times are a year, Basic Clients will be charged 3 times a year, Gift Clients will be charged once a year. If you upgrade your #girlgang style box subscription than your charges will be updated as well. A receipt for each payment will be provided to you and the charge will appear on your credit card statement. If the above-noted payment dates fall on a weekend or holiday, I understand that the payments may be executed on the next business day.

You may cancel this authorization at any time by e-mailing girlgangbox@sloaneivy.com. However, if your #girlgang style box has already been shipped, you will not receive a refund on that styling fee. Style fees cannot be refunded, exchanged, or rolled over. This authorization will remain in effect until canceled.  

 

Sloane & Ivy 

RETURN POLICY:

What is your return policy for online orders? (for online orders only)

For online orders, we allow 14 days for items to be returned. They must be returned in original conditions: no sign of wear and tear, with original tags, still attached. If items come back damaged, we will not process the return. You will receive an e-mail from us approving the refund or a message of why we will be processed the refund.

 

Want a different size? Let us know! We will hold it until your return gets back to us. If not, we would love to help you find something else you love and your credit with us never expires! Shipping is on us for all exchanges! 

*All sale items are final*

Price Adjustments

Prices are subject to change. We will honor price adjustments within 10 days of the purchase date. Merchandise must still be available to qualify for an adjustment. Please notify us via email, shop@sloaneivy.com, or phone 781-772-1653. We honor this one time only.

 

Lost Package:

If you receive the notification that your package has arrived but you did not receive your package, please contact shop@sloaneivy.com. We will reach out to USPS or USP to get a copy of the signed delivery. If the package was never delivered we will work with you to find the package as soon as possible. If there is a confirmation of a delivery you will have to work with USPS or UPS to resolve the issue. 

 

 

By clicking agree you are authorizing The Phelan Group LLC DBA Sloane & Ivy to charge your provided credit card above for the agreed upon purchases. You understand that your information will be saved on file for the future transactions to your account.